Managing Your Time on Social Media

by on March 27, 2010

hourglass Every small business owner I talk to asks the same question.  “Where do you find the time for all this?”  My answer:  if you schedule the time, you’ll find the time.  Easy for me to say, right? I do this for a living.  Well, actually, I do several things for a living.   Not only do I have my consulting practice, but I work part-time for a large network of Hospitals as their Ecommerce Coordinator and I am a food writer and editor on my blog Jersey Bites. Oh, and I also own a network of Nanny related websites.  And, most important job of all, I’m a Mom.  So, I do know a thing or two about time issues and there are days when my own presence on Twitter and Facebook is barely a “Hi Everyone.”   But, social media is now part of my daily life, so it isn’t long before I am back at it.  Give your social media campaign the time it needs to grow in the beginning and you will find that your social media engagement will also become a part of your every day life and will actually demand less time down the road.

Before we get started with Time Management tips, I want to discuss strategy.  You do have a social media strategy right?  You have your goals outlined and the appropriate platforms chosen based on where your customers or clients collect, correct?  And, you have determined the value you and your company can provide through knowledge and content?  (are those crickets chirping?)  If a strategy is something your business has yet to consider, please check out Jason Falls great article on Social Media Explorer. Strategy is important.  The days of dabbling are over.

So, assuming your strategy is in place, its time to start making the time.  It’s not finding the time, it’s making the time.  There’s a difference.  The beauty about Social Media is you don’t have to be sitting at your desk or in your office to do it.  Forgo the latest American Idol episode or book before bed and dedicate an hour to building your contacts on whatever platform you are using.  If you’re not a night person, attack your social media “To Do” list with your morning coffee or at lunch hour. Kyle Lacy, author of Twitter Marketing for Dummies,  recommends setting up Social Media meetings by using whatever calendar tool you prefer and actually blocking out time each day for Social Media interaction.   I think this is great advice.  It takes discipline and you might feel a little silly at first calendaring Twitter time.  But, if it will get you focused, do it.

There are tools to help you manage your time while still keeping it real.  For Twitter my favorite tool is Hootsuite.  There are others.  Many enjoy Tweetdeck.  With these tools, you can schedule your tweets over the course of the day.  I like this because you won’t be clogging up your followers’ timelines with one message after the other.  You can also import your Facebook updates from your Facebook page.   Another way to streamline the time you spend on Twitter is to organize your followers into categories using the List feature.  This way you can be sure to place important people into a “don’t miss” category and be sure to check the updates there on a daily basis.  This will help keep you engaged with those prospects, clients, advocates that make your efforts on Twitter valuable.

There are tools to aggregate all of your social media messages like FriendFeed.  I personally just bookmark all of my accounts into the toolbar at the top of my browser and visit each periodically throughout the day.  An RSS reader can be a very handy tool for aggregating all of the industry related news, blogs, podcasts etc. you should be following.  RSS Readers are a great way to collect valuable content in one easy to manage location.

I like Mike Haydon’s tip on using an external timer to stay focused and increase productivity.  I haven’t tried it yet, but it might be an experiment worth exploring.  Here is a link to the full article. http://www.mikehaydon.com/helpful-hints/productivity-tip-set-a-timer/

In the end, the busy business owner may decide that their time is better spent elsewhere.  There are marketing companies setting up social media departments and then there are a lot of recent grads out there looking for work.   Business owners do have other options.  The problem comes when the busy business owner knows so little about social media and how it is done effectively, that they have no idea whether the marketing company or the recent grad is doing a good or bad job.  (I think I’ve just stumbled on a another article to write.)  Bottom line, the business owner who is looking to hire an outside or inside social media professional, should get themselves educated enough in social media to be able to spot quality and quacks.  There are also trainers and coaches out there like me, who can help get your employees up to speed or assess a company you are looking to hire.

I’m sure there are some handy time saving tips you’ve come across that I’ve missed.  Have you found one tool that really keeps you organized?  We’d all love to hear about it.

For more tips on social media time management check out Kyle Lacy’s article : 5 Tips to Being Productive in Social Media.

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David Wells March 27, 2010 at 8:06 pm

Deborah, you hit the nail on the head with this one!

I think the time management aspect of social media marketing is what keeps most people from diving into it.

Once your social media strategy is in place, it’s a question of how much time can I spend within these channels and what is my reward? Valid point for most business owners! Using the right tools is crucial to keep the time invested into these channels as efficient as possible.

Hootsuite is an amazing application to monitor your twitter feeds and send out tweets when you want! I use it on a daily basis to management my clients accounts and keep an eye on whats going on in the twitterverse.

We just launched another application called Converse by socialize your cause that enables users to schedule out tweets, facebook messages/photos/wall posts, linkedin messages, flickr photo posts, & many more. It’s free to use like Hootsuite =) http://bit.ly/cWBWh5 .

Great article! Keep up the great work.
-David

Deborah March 27, 2010 at 11:47 pm

Thanks David. Great feedback. I’ll be checking out Converse. I do always caution clients that automating everything is not the way to go. Engaging your customers can’t be automated. Which of course, takes time.

David Wells March 28, 2010 at 5:23 am

Deborah,

I agree. Social media should never be 100% automated. People using Social media as another broadcasting channel are missing the boat entirely!

Having conservations and building relationships are where you are going to see the real benefit of using social media.

The tool allows you to schedule out different messages and multimedia to be sent out at specific times. For example when your target audience is most active on twitter or facebook (early mornings and mid afternoons for my audience).

It also allows you to drip out pictures you may be posting to facebook over time instead of all at once. Giving you more viability in the facebook activity stream. This is just one example of usage =)

By scheduling out these messages it free up time to engage with influencers and prospective customers within these spaces.

Bruce "the Mid-Life Mentor" April 3, 2010 at 12:49 am

I think you have to be on a time budget. I am a little ADD and so use the timer to keep me on task and to give me a break when time is up. I do schedule tweets, when I read blogs in the evening, I schedule my impressions in a distributor the next day. I try to ask questions and interact some also. My number on task though is to stay focused and the timer is the most important thing to help me do that.

Gaye Lindfors April 8, 2010 at 5:49 am

Thanks for the good advice on staying on top of all the social media opportunities! I’m a newbie to this — your advice is very clear (so very appreciated!). I’m going to check out the “lists” as you’ve suggested.

Dee Wicks October 11, 2011 at 9:10 pm

Hello from Sydney, Australia. Thanks for sharing your info. I’m doing a project on content curation. It really helped with my university assignment due next Monday !

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